Scheduling, Cancellation, and Financial Responsibility Policy

(Texas-Compliant Medical Practice Policy)
This policy is established to ensure fair access to care, efficient scheduling, and clear financial expectations for all patients in accordance with Texas medical practice standards.

1. Appointment Scheduling

• All services are provided by appointment only.
• A valid credit or debit card is required to reserve an appointment.
• Patients must complete all required medical history, consent forms, and intake documentation prior to treatment.
• Appointment reminders may be sent as a courtesy. Failure to receive a reminder does not waive cancellation or no-show policies.

2. Required Deposits

• $40 non-refundable deposit is required for aesthetic and medical spa services.
• $20 non-refundable deposit is required for vitamin injections and wellness shots.
• Deposits are applied toward the total cost of services on the day of treatment.
• Deposits are non-refundable.
• Deposits may be transferred one time to a future appointment if proper cancellation notice is provided.
• If a deposit is forfeited, a new deposit is required to schedule future appointments.

3. Cancellation and Rescheduling Policy

• Appointments must be canceled or rescheduled at least 24 hours prior to the scheduled time.
• Changes made with 24 or more hours notice allow the deposit to be transferred.
• Late cancellations (less than 24 hours notice) will result in forfeiture of the deposit.
• Cancellation time is based on when the request is received via phone or text.

4. No-Show Policy
A No-Show is defined as:

• Failure to arrive for a scheduled appointment without notice
• Cancellation or rescheduling made less than 8 hours before the appointment
  Consequences:
• Deposit is forfeited
• A new deposit is required for future appointments
• After two no-shows, full prepayment may be required or future scheduling may be restricted

5. Late Arrival Policy

• Arrival 5–10 minutes late may result in a shortened or