Scheduling & Appointment Policies

To ensure fairness and efficiency for all our clients and staff, please review our policies below prior to booking. By scheduling an appointment, you agree to the following terms:

🏦 Deposits

All deposits are non-refundable. Once a deposit is made, no refunds will be issued—even if you cancel your appointment.

Deposit for Credit Use: If you are unable to attend your appointment, your non-refundable deposit can be applied toward any service for the total deposit value.

Required Deposits:

• – New Clients: $20 deposit required
• – Botox Clients: $20 deposit required

🗓️ Cancellations & Rescheduling

• Cancellations must be made at least 8 hours before your scheduled appointment.
• We understand that life happens, so we offer one-time rescheduling if you cancel with appropriate notice.
• Last-minute cancellations (less than 8 hours’ notice) may result in the loss of your deposit or a session from your package.

🚫 No-Shows

• A no-show is defined as missing your appointment without any prior notice at least 8 hours before the scheduled time.
• If you no-show, you will lose a session from your package (if applicable), and your deposit will be forfeited.

⏰ Late Arrivals (Tardiness)

We allow a 15-minute grace period for all appointments.

If you arrive more than 15 minutes late:

• – Your appointment will be automatically canceled.
• – If time permits, your service may be shortened to accommodate the next scheduled client.

Repeated tardiness may result in being restricted from future bookings.

👥 Guest Policy

• For your comfort and the comfort of others, only one guest is allowed to accompany you to your appointment.
• Guests must remain in the designated waiting area during treatment unless otherwise approved by staff.

For questions or to make changes to your appointment, please call 956-966-3003.

Thank you for respecting our policies and helping us maintain a smooth experience for all clients.